Trendy Los Angeles restaurant Red Medicine recently stirred up controversy for calling out no-shows on Twitter.
Restaurant manager Noah Ellis has taken responsibility for the rant.
Here are some of his tweets. Names of the customers have been blurred to protect their privacy:
?Ellis talked to LA Eater about his rant.?
"It's always been a problem here (at the restaurant and in LA as a whole), but it's tricky -- those restaurants that overbook to protect themselves punish the guests who show up on time for their reservations, but not the people who no-show," Ellis told the blog. "I was frustrated, so I blew them up."
Some customers complained on Yelp that the rant was unprofessional.?
But Ellis hasn't backed down, instead continuing to defend himself against his critics on Twitter.?
Source: http://www.businessinsider.com/restaurant-uses-twitter-to-call-out-no-shows-2013-3
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